Email Notifications for Idea Submissions

Admin users can set up email notifications that are sent to specific people or groups when new ideas for content are submitted based on the content type selected for the idea submission. This feature ensures that notifications are strategic and relevant and helps achieve idea approval in a timely manner. The Idea Notification settings are located in Settings>Crowdsourcing and allow you to select who should receive the email notifications and for what content types. Admins and Editors can opt in or out of receiving idea notifications.

Note: New customers will need to set up Email notifications on the Crowdsourcing page. Existing customers will have their existing Admins and Editors set up to receive emails as they were previous to the release of this enhancement.

Set Up for Admin Users

1. From Studio, click the Settings icon and select Crowdsourcing.

The Email Notification section displays content types and users that are set up for Idea Notifications.

2. To send conformation email to licensed users upon submitting an idea, select the checkbox Send Confirmation Email to licensed users upon submitting an Idea. If not selected only non-licensed users who submitted an Idea will receive an email.
3. To add a new notification rule, click the +Add Notification Rule drop down.

This option allows you to add a specific content type or all content types and the user(s) or group(s) who will receive notifications.

4. Click the Select Content Types that should trigger notifications drop-down and select a content type.

5. Click the Select members or groups that should receive notifications drop-down and select the user(s) or group(s) who will receive notifications.

6. Click the Save Changes button to save your work.

Tip: If you want to delete the added content type and user, click the at the end of the row.

Email Notifications Opt In/Out Process

Admins and Editors can opt in or out of receiving email notifications for ideas.

1. Navigate to User Profile>Email Settings and select Email Settings.

The Email Notifications section displays.

2. Click the Expand button to view the Email Alerts settings for Idea Submissions. The User proposes an Idea checkbox allows you to opt in or out of receiving email notifications for ideas.

3. To opt in, select the A user proposes an idea checkbox; if you choose to not receive idea notifications, simply clear the checkbox.